FAQ
Shipping
Where do you ship?
Anywhere in the United States. We can't ship to P.O. boxes, APO/FPO addresses, or outside the US yet.
How much is shipping?
Free on orders of $50 or more. Under $50, Standard shipping starts at $8.95 and is shown at checkout.
When will my order arrive?
Orders ship within 1–2 business days, and most arrive 3–7 business days after that. You'll get a tracking email when it ships.
How do I track my order?
Use the link in your shipping confirmation email, or sign in to your account on our site to see your order status.
Can I change my address?
Email us right away. We can update it until the order ships.
My tracking says delivered, but I don't have it.
Check with neighbors and your mail area and give it 48 hours. If it still hasn't shown up, email us within 7 days and we'll help.
Returns & refunds
What if I don't like it?
Every order has a 30-day satisfaction guarantee. Email us within 30 days of delivery. If you've opened it, you don't need to send it back.
Can I return unopened product?
Yes, within 30 days of delivery in the original packaging. Email us first. Return shipping is paid by the customer.
My order arrived damaged or wrong.
Email a photo and your order number within 7 days of delivery. We'll replace it or refund you in full, including shipping.
How long do refunds take?
We process approved refunds within 5 business days. Your bank may take a few more days to show it.
Subscriptions
How do I pause, skip, or cancel?
Anytime, from your account or the link in your order confirmation email. No fees.
I got charged for a renewal I didn't want.
Email us within 30 days of that delivery and we'll sort it out.
Contact
How do I reach you?
Chat with us using the chat button on our site, or email mason@eatskye.com.
Full details: Refund Policy · Shipping Policy
Ciaran
I played basketball at Harvard after being fortunate enough to receive over 30 Division 1 offers. I always believed my edge was not simply in my basketball skills, but my health habits. My dad practiced functional medicine which meant no processed foods in the kitchen. While my friends snacked on Uncrustables and Gushers, I often felt frustrated with my bowl of rice bran cereal and fruit.
However, when I started competing seriously in sports, I noticed performance improvements when I was eating healthy. I had more energy than my competitors, recovered faster after tough workouts, and rarely got injured.
When I got to Harvard, I expected optimal nutrition. Instead team snacks were packed with sugar and a long list of artificial additives. The opposite of what we need.
Soon after, I connected with Elisha, who shared similar values.
Elisha
After joining the Harvard tennis team as a walk-on, I dealt with several season-ending injuries.
In my journey to make the starting lineup, I quickly realized that the best thing I could do for my game was stay on the court.
I embraced anything that could help me stay healthy; clean nutrition became a cornerstone of my routine. When I took a semester off to prioritize my health, I started looking more closely at what I was being fed as an athlete – most of the food marketed to athletes was full of inflammatory ingredients.
Thus, Ciaran and I teamed up to create the cleanest sports nutrition company on the market. Real performance begins with real food.
Starting Skye
At Harvard, we connected over a shared passion for human performance. Our frustration with processed snacks in our locker rooms motivated us to create our own. With little cooking experience, our first batches were rough. We started to spend early mornings and late nights in the kitchen between class, athletics, and work, determined to create the ideal product.
After much experimentation, we came up with our first product: Skye Bars. Friends, family, and fellow teammates kept asking for more. We knew we had to find a manufacturer. When we started our search, we were met with a community of doubters who told us that our product would fail without preservatives and artificial additives.
We considered lowering our standards. However, we couldn’t get past the idea of creating a product we ourselves wouldn’t want to eat. We kept pushing and eventually found a team aligned with our vision.
Today, Skye is dedicated to crafting the highest-quality products to help athletes perform at their full potential. We are grateful and honored to serve this community.